Welcome to our store! By accessing or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. Orders and Payments
We only accept Cash on Delivery (COD) as the payment method.
All orders are subject to availability and confirmation before processing.
Customers must provide accurate shipping and contact details to ensure smooth delivery.
2. Shipping and Delivery
Orders are processed and shipped within 3-7 business days after confirmation.
Delivery times may vary based on location and courier service.
If a delivery attempt fails due to incorrect details or unavailability, reattempts may be made based on courier policies.
3. Returns and Refunds
Returns are accepted within 7 days of delivery, provided the item is unused and in its original condition.
Refunds are processed in cash only upon return approval.
Customers are responsible for return shipping costs unless the product is defective or incorrect.
4. Cancellations
Orders can be canceled within 24 hours of placement. Once dispatched, cancellations are not allowed.
To request a cancellation, customers must contact us as soon as possible.
5. Product Availability
We strive to keep our inventory updated, but product availability is not guaranteed.
In case an ordered item is out of stock, we will inform the customer and provide alternative options.
6. Liability and Disclaimer
We are not responsible for delays caused by external factors such as weather, courier issues, or unforeseen circumstances.
Customers are responsible for ensuring the proper use and maintenance of purchased products.
We are not liable for any damage, loss, or injury resulting from product misuse.
7. Contact Us
For any questions or concerns, please reach out to us:
📧 Romilla Getaways: [email protected]
By placing an order, you agree to these Terms and Conditions. We appreciate your trust and support!